Privacy Policy

Last updated: 11th November 2025

Beam & Brace (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

By using this website, you consent to the practices described in this Privacy Policy.

1. Contact Details

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

Beam & Brace
Email: beamandbrace@gmail.com
Address: 268 Ewingsdale Rd, Byron Bay NSW 2481, Australia

2. What Information We Collect

We may collect the following types of personal information:

Information you provide directly

  • Name

  • Email address

  • Phone number (if provided)

  • Business or project details (if you submit an enquiry)

  • Any information sent in emails, contact forms or messages

Automatic data collection

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visit

  • Referring website

This data helps us understand how visitors use our site and improve functionality.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries or provide customer support

  • Deliver services you’ve requested

  • Send administrative information (booking confirmations, project details, invoices)

  • Improve our website and user experience

  • Maintain internal records

  • Comply with legal requirements

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies or similar tracking tools to:

  • Improve site performance

  • Understand how visitors use the site

  • Enable certain website features

You can disable cookies in your browser settings, though this may affect website functionality.

5. Third-Party Services

We may use trusted third-party tools to assist with website performance, analytics or communication. These may include:

  • Google Analytics

  • Email or booking platforms

  • Payment processors

  • Website hosting services

These providers may store or process your information according to their own privacy policies.

6. Data Storage & Security

We take reasonable steps to ensure that your information is stored securely and protected from unauthorised access, loss, misuse or disclosure.

Although we use best practices, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information (where legally permitted)

  • Withdraw consent at any time

  • Lodge a complaint with the relevant data protection authority

To make any such request, please contact us at beamandbrace@gmail.com.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of the website constitutes acceptance of any changes.